Privacy Policy

My Two Bigha Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information shared with us through our website, digital platforms, communications, and property management services.

This Privacy Policy explains how we collect, use, process, store, disclose, and protect information relating to users, clients, property owners, visitors, consultants, vendors, and other individuals who interact with our website or services.

This Privacy Policy applies to all dealings with the Company whether conducted through our website, email communications, telephone conversations, digital platforms, social media channels, in-person interactions, or any other mode of communication.

By accessing or using our website or services, you acknowledge and consent to the practices described in this Privacy Policy.

The Company may collect personal information that is necessary for the operation of our business, provision of services, communication with users, property management activities, regulatory compliance, and improvement of user experience.

The type of information collected may include names, residential or business addresses, postal addresses, contact numbers, email addresses, identity verification documents, property-related documents, ownership records, government-issued identifiers, financial details relevant to transactions, photographs, communication records, and any other information voluntarily provided by users in connection with our services.

We may also collect information relating to property ownership, property interests, tenancy arrangements, transaction history, property preferences, inquiry details, and communications made through our platform or representatives.

Where lawful and practical, the Company will collect personal information directly from the individual concerned. However, information may also be collected through publicly accessible records, governmental portals, consultants, property owners, brokers, agents, legal representatives, financial institutions, business partners, third-party vendors, service providers, or other authorized sources.

The Company collects personal information for purposes including but not limited to:

• providing property management and advisory services;
• verifying identities and ownership information;
• preparing reports, assessments, or property-related communications;
• facilitating interactions between stakeholders;
• responding to inquiries, requests, and communications;
• maintaining user accounts and platform functionality;
• improving website performance and user experience;
• conducting research, analytics, and operational reviews;
• ensuring compliance with legal and regulatory obligations;
• protecting the security and integrity of the platform;
• marketing and communicating updates relating to our services;
• preventing fraud, unauthorized activity, or misuse of services.

Personal information shall only be used for lawful business purposes connected with the Company’s operations or as otherwise permitted under applicable law.

The Company does not intentionally collect sensitive personal information unless such collection is required for lawful operational purposes or specifically authorized by the individual concerned.

Sensitive information may include information relating to health, biometric data, racial or ethnic origin, religious beliefs, political opinions, criminal records, or other categories recognized as sensitive under applicable law.

If unsolicited sensitive information is received and is not reasonably necessary for our operations, the Company may delete, destroy, anonymize, or de-identify such information where lawful and practicable.

Users are responsible for ensuring that all information, documents, records, and materials submitted to the Company are accurate, complete, lawful, authentic, and not misleading.

By providing information to the Company, users represent that they possess lawful authority to share such information and that the submission does not violate any confidentiality obligation, legal restriction, contractual undertaking, or third-party right.

The Company reserves the right to refuse, suspend, or terminate services where false, suspicious, manipulated, incomplete, or unauthorized information is identified or reasonably suspected.

The Company may use, process, disclose, transfer, or share personal information where reasonably necessary for operational, legal, compliance, administrative, analytical, technical, or service-related purposes.

Personal information may be disclosed to:

• employees, consultants, and authorized representatives of the Company;
• advocates, chartered accountants, surveyors, or technical consultants engaged in relation to services;
• technology providers, hosting providers, analytics providers, and IT support vendors;
• payment processors and banking partners;
• governmental authorities, regulators, courts, tribunals, or law enforcement agencies where legally required;
• professional advisers, auditors, insurers, or compliance consultants;
• third-party vendors or contractors assisting in service delivery or operational support.

Where personal information is disclosed to third parties, the Company shall take commercially reasonable steps to ensure that such information is handled confidentially and in accordance with applicable privacy obligations.

The Company does not sell personal information to third parties for independent commercial exploitation.

The Company may use contact information to send newsletters, updates, promotional material, service announcements, market insights, event invitations, or communications relating to our services and operations.

Users may opt out of receiving marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting the Company directly.

The Company will take reasonable steps to remove users from promotional communication lists upon receiving such requests.

The website may use cookies, web beacons, analytics tools, and similar technologies to enhance functionality, improve user experience, analyse website traffic, remember preferences, and understand user behaviour.

Cookies are small data files stored on a user’s device that help improve website performance and personalization. Users may disable cookies through their browser settings, although certain website features may not function properly as a result.

When users access the website, certain technical information may automatically be collected, including:

• IP address;
• browser type and version;
• device information;
• operating system;
• date and time of access;
• referring website;
• pages visited;
• duration of website usage;
• clickstream and navigation patterns.

Such information may be used for analytics, security, troubleshooting, operational monitoring, and website optimization purposes.

The Company is committed to maintaining commercially reasonable administrative, technical, electronic, and physical safeguards to protect personal information against unauthorized access, misuse, disclosure, alteration, destruction, or loss.

Security measures may include:

• restricted access controls;
• password protection systems;
• encrypted communications where appropriate;
• firewalls and monitoring systems;
• internal confidentiality obligations;
• controlled data storage systems;
• staff training and operational procedures.

While reasonable security measures are implemented, no electronic transmission, storage system, or online platform can be guaranteed to be completely secure. Accordingly, the Company does not guarantee absolute security of information transmitted through the internet or stored electronically.

Users acknowledge that transmission of information through digital platforms is undertaken at their own risk.

The Company may retain personal information, communications, records, and documents for as long as reasonably necessary for operational, contractual, legal, compliance, regulatory, dispute resolution, analytical, archival, or business continuity purposes.

Information that is no longer required may be deleted, destroyed, anonymized, archived, or de-identified in accordance with applicable laws, internal operational requirements, and commercially reasonable practices.

Certain information may continue to be retained where required by law, regulatory authorities, contractual obligations, or legitimate business interests.

Users may request access to personal information held by the Company or request correction of inaccurate, incomplete, outdated, or misleading information, subject to applicable legal restrictions and verification procedures.

The Company may require verification of identity before granting access or making corrections.

Requests may be refused where permitted under applicable law, including circumstances involving legal privilege, confidentiality obligations, security concerns, ongoing investigations, disproportionate administrative burden, or protection of third-party rights.

Where lawful and practicable, the Company will endeavour to respond to such requests within a reasonable timeframe.

The website may contain links to third-party websites, governmental portals, mapping systems, external platforms, or service providers for convenience and informational purposes.

The Company does not control or endorse such external platforms and shall not be responsible for their privacy practices, security standards, content, policies, or operations.

Users are encouraged to independently review the privacy policies and terms applicable to any third-party platforms accessed through external links.

The Company may utilize cloud storage systems, technology providers, software platforms, consultants, or service providers located in jurisdictions outside India.

By using the website or services, users acknowledge and consent to the transfer, storage, processing, or handling of information in jurisdictions that may have different data protection laws than those applicable in their own location.

The Company shall take commercially reasonable steps to ensure that such transfers are conducted in accordance with applicable legal and operational requirements.

The website and services are not intended for use by minors without lawful supervision or authorization.

The Company does not knowingly collect personal information from children in violation of applicable laws. If the Company becomes aware that personal information relating to a minor has been collected improperly, reasonable steps may be taken to delete or restrict such information.

To the fullest extent permitted under applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising out of or relating to unauthorized access, data breaches, technical failures, cyber incidents, third-party actions, service interruptions, loss of information, misuse of data, or reliance upon information made available through the website or services.

Users acknowledge that use of the website and submission of information is undertaken at their own discretion and risk.

The Company reserves the right to amend, revise, update, or modify this Privacy Policy at any time without prior notice.

Any updated version of the Privacy Policy shall become effective upon publication on the website. Continued use of the website or services following such updates shall constitute acceptance of the revised Privacy Policy.

Users are encouraged to review this page periodically to remain informed about our privacy practices.

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy or the handling of personal information shall be subject to the exclusive jurisdiction of the competent courts situated in Gurugram.